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How long does it take to get a logo designed?
What format are the initial drafts of the
logo sent it?
What formats is the final approved logo
sent in?
How do I know which file formats and resolution
I need for my different projects?
Can you email directly to my local printer?
How can I pay for my logo?
Does PayPal charge me fees to open an account
or send money?
What is the difference between vector and
raster logos?
Will I be happy with my logo design?
Does Bower Web Solutions Inc. provide
any other design services besides logos?
Where is Bower Web Solutions, Inc. located?
Regarding Trademarks and Service Marks
Ownship/Copyrights
How long does it take to get a logo
designed?
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top ]
Once you place your logo order and your payment has cleared,
you will normally have your first logo proof within 2-3 business
days hours unless you ordered the "Basic" starter package,
which typically takes 4-6 business days. Each alteration takes
between 1 - 2 business days.
What format are the initial drafts of
the logo sent it?
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During the approval process, we will send you files to review
in the Adobe Acrobat PDF file format. To open these files, you
will need to download and install the FREE Acrobat Reader program
from Adobe's web site. Use can use the following link:
http://www.adobe.com/products/acrobat/readstep2.html
The draft files will have a watermark placed over each logo.
When the final approval is given, we will send you a set of logos
in various formats without the watermark.
What formats is the final approved logo
sent in?
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With all of our packages, you can pick the package of file formats
that best suit your needs. Click
here for more information.
How do I know which file formats and
resolution I need for my different projects?
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We have created this File Format
packages to make using your logos in your different projects
easier
For onscreen work (i.e. web pages;
Power Point and Flash presentations, e-mail) - use files
from any WEB file format package
For printing "in-house" (i.e.
to your personal inkjet or laser printer ) - you can get
by with using the "medium resolution" files found it
our SILVER PRINT file format package
For professional print jobs (i.e to
be done on a printing press)
- use the "high resolution files" found in any of our
PRINT file format package
Can you email directly to my local printer?
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Yes, assuming you have given us the contact information for
your printer including email address and/or FTP address. We will
send them any of the file types we have sent you and they will
use the most suitable format. If you notice that the logos they
are using are pixelated (blurry) please let them know as they
might have used the low resolution logo meant for internet, rather
than the high resolution logo for printing by mistake.
How can I pay for my logo?
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You can pay for your logo with cash, personal or bank check, money order, or PayPal
Does PayPal charge me fees to
open an account or send money?
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No. It is free to open and send money using a PayPal
account. HOWEVER, They DO charge modest fees for their
Premier and Business members to receive payments. Bower Web
Solutions has a Business member account, for which Pay Pal
charges additional fees in order to accept a transaction. If
you do plan to use Pay Pal to send payment for your logo, we
will need to charge you an additional 3% added on to the total
cost to cover these fees.
If you still wish to pay with Pay Pal, and have questions regarding
Premier and Business member Pay Pal accounts or the extra sur
charges these account incur, please contact
us.
You may also pay via a major credit card.
What is the difference between vector
and raster logos?
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Vector logos (Illustrator EPS files) can be enlarged as much
as you want without losing quality. Vector-based images use mathematical
calculations to enlarge or decrease in size. They are ideal for
large format printing such as billboards or posters as well as
standard printing projects such as business cards and letterheads.
Vector images are also small in file size and therefore easier
to email and quicker to print from when using a laser printer
that understand the PostScript computer language.
Raster images (TIFF, BMP, PSD files) will lose quality when
they are enlarged so the final product may look blocky if enlarged
too much. Although large in file size than their Vector-based
counterparts, raster based logos are a little easier to enhance
with drop shadows and 3D effects such as embossing.
Will I be happy with my logo design?
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top ]
We ask all of our logo client several questions about their
company and what they are looking for in a logo before we even
begin work. This way we can insure we as designers are on track
from the very first draft. Since we do not send you the final
logo until you approve it, and combined with the fact that you
are entitled to a number alterations (depending on which package you
choose) you should wind up feeling very happy with the final
product. If for some reason you feel we are misundertanding your
needs or cannot design your logo, we will refund whatever money
you have paid (minus the $50 non-refundable fee), provided we
have not reached the stage of providing you with a final proof.
We will know before reaching the final proofing stage whether
or not we can or cannot design your logo for you.
Does Bower Web Solutions Inc. provide
any other design services besides logos?
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We also often design other stationery such as letterheads or
envelopes for clients as well as complete web
sites, web hosting, Flash presentations,
database development and consulting, among others. Please contact
us for pricing on these services.
Where is Bower Web Solutions, Inc.
located? [ back
to top ]
Bower Web Solutions is based in Ringwood, New Jersey in the
good old USA. As we are an online company, our location has no
impact on the quality or speed of our service. We are fully qualified
and experienced. We provide full service to anyone, anywhere
in the world but most of our clients tend to be located in the
United States. We feel that by being in United States ,
is in fact an advantage to most of our North American clients.
Many online companies are based in places like India, Russia
and other far away location where the distance, the time-zone and
language differences, can all be major obstacles in communicating
with your designers. The majority of the time the only way to
contact these companies is with e-mail or stay up until 1 am
in the morning and place a very expensive long distance phone
(if you are fortunate to even get a contact phone number for
them). Although we communicate largely via e-mail ourselves,
we are always happy to talk with you directly on the phone to
discuss your design. All it takes is one simple (and inexpensive)
phone call and you can still get to bed at a normal hour!
Regarding Trademarks and Service Marks
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top ]
Bower Web Solutions expects you to perform research on your
new company name to make sure the name is not already in use
and secure a trademark or service mark to protect your legal
rights to that name or image. Bower Web Solutions is not and
will not be held responsible for any legal action that may result
from improper due diligence on the availability of a company
name or image.
Ownship/Copyrights
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top ]
Ownership (copyright and title) of the final artwork become
the property of the Client, having unlimited, indefinite, and
royalty-free use of the image upon payment of all fees. Bower
Web Solutions retains rights to display the artwork in portfolio
and advertising materials. All concepts, comprehensives, or other
preliminary materials, which are not selected by the Client or
are not included into the final delivery, remain the full property
of Bower Web Solutions.
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