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E-mail Setup for Microsoft Windows with Outlook or LiveMail

UPDATED: August 15, 2014


E-mail settings for Microsoft Outlook and LiveMail

Most versions of Outlook and Windows LiveMail are quite similar. Below is an explanation with screenshots of one of the most common and standard versions, Outlook 2007, but this should be helpful for all other versions including Outlook Express and Windows LiveMail (which replaced Outlook Express on Vista and later operating systems).

  1. Open Microsoft Outlook, Outlook Express or or Live Mail. Help finding Live Mail.

  2. In Outlook 2007 and earlier go to the Tools menu, choose Account Settings

    Outlook 2010 and later go to File in top right corner>Click on the small down arrow in the account settings box.

    LiveMail: From the accounts tab, choose Add new email account (@ with a + sign) or (if you already have LiveMail set up for another account) go to tools>accounts.

  3. Select New e-mail account button.
    LiveMail
    :>choose add >choose email account.
  4. If offered an options, select POP3 (normally the default-Microsoft Exchange, POP3...). Click the Next button.
  5. In the Your Name field, type your name
    In the E-mail Address field, type your entire e-mail address (e.g., joe@yourdomain.com).
    In the User Name field, type your entire e-mail address (e.g., joe@yourdomain.com)
    In the Password field, type your e-mail password.

    settings

  6. Click the Manually configure Server Settings.
  7. Click 'Next'.
  8. Click on the Outgoing Server tab. livemail screenshot
    Livemail screen.

    Livemail
    of course looks slightly different. See screenshot at right.
  9. Check the box next to My outgoing server (SMTP) requires authentication. In the Incoming mail server (POP3) field, type yourdomain.com (substituting your actual domain).
    In the Outgoing mail server (SMTP) field, type yourdomain.com
    IMPORTANT NOTE: Certain Internet Service Providers (ISPs) require that you use THEIR SMTP servers for Out going mail.
    IF you use Optimum Online for internet service use:
    mail.optonline.net
    IF you use Verizon Online for internet service use:
    outgoing.verizon.net
    More information and our most up to date list of Internet Service Providers (ISPs) that require the use of their outgoing SMTP mail server. Check with your specific ISP (Internet Service Provider such as Verizon or Optimum) for exact Incoming/Outgoing server settings.
  10. Click "Test Account Settings" and if everything is configured properly and your ISP permits outgoing mail. Click "Test Account Settings." If you have configured your account correctly you should get a message "Congratulations. All Tests completed..."
    LiveMail does not have a test feature, so you will need to exit out of email set-up and choose sync and the email account you just set up to test. If sending test emails does not work editting email account is done under accounts>@sign+check mark go to tools>accounts.
  11. If you've successfully sent and recieved a test message Skip to step 'Do Not Leave Messages on Server.
  12. If you get a message that you cannot send messages something like "Send test e-mail message: Cannot find the e-mail server. Verify the server information in your account properties." it is most likely that your ISP is blocking outgoing email.

    Many Internet Service Providers require that you use their SMTP server instead of your own SMTP server setting. If this is a case, you will get an error message when trying to send out a test e-mail message. To fix this, you must enter your ISP’s SMTP server name into the proper SMTP field and then click on the more settings button in your MS Outlook, (where you checked the box – my server requires authentication), and then check the radio button that says “login using” and then enter your ISP’s e-mail user name/password in the fields below that. We often hear of this problem and as such have a tutorial to assist you with the setup.

  13. Select Log on using Outgoing server for using ISPs Outgoing SMTP Server.
  14. In the User Name field, type your ISP's user name (this often is just your ISP's user name and not your e-mail address). See tutorial to assist you with using your isp for outgoing mail setup.
  15. In the Password field, type your ISP's Password.
    Note: Remember, your password is case sensitive.
    (Make sure your CAPS LOCK button is off!)

    Check the box next to Remember password if you wish to save your password.
  16. Click "Test Account Settings" again. If this does not result in a "Congratulations. All Tests completed..."message, review the above settings, or visit our tutorial on sending e-mail from optimum online or Other Internet Service Providers (ISPs).

    Do not leave messages on server for too long.
    Explanation: By default, Outlook should not leave messages on the server. However, since leaving messages on the server will quickly cause your account on the server to fill up we highly recommend that you take a second to check.


  17. Click on the advanced tab to make sure you are not leaving messages on the server. Once you have downloaded the messages onto your computer they will be saved there; leaving them on the server takes up valuable resources and risks filling up your e-mail account or even the space allocated for the entire website.
  18. Leaving e-mail on the server allows you to synchronize your incoming e-mail on two or more computers, all checking the same account. If you would like to do this, please read how to check e-mail from two or more computers. Leaving messages on the server as a backup is not recommended as your quota can easily be exceeded, causing problems with e-mail accounts or even with your website.
    If you need to leave messages on the server indefinately (as you commonly administer your email from someone elses computer or public computers) emails on Bower Web Solutions servers can be used in combination with GMail as your primary client to get tons of space online.
    Contact your system administrator to set up back up routines if you do not already have them in place.

    Do not leave messages on Bower Web Solutions' servers indefinitely.Explanation: In order to keep our servers running effeciently, Bower Web Solutions limits the size of mailboxes. By default, Outlook should not leave messages on the server. However, since leaving messages on the server will quickly cause your account on the server to fill up, take a second to check.

  19. Under the advanced tab, uncheck the box "Leave a copy of messages on the server" or, do not leave messages on the server
    if you leave "Leave a copy of messages on the server" checked, select both the tab to remove from server when deleted from deleted messages and change the number next to "Remove from server after" to 1 to 7 days to give your computer time to back up and/or to get the messages onto other computers.
  20. Click the OK button>Click the Next button. >Click the Finish button.

Congratulations! You have successfully set up your mail client to send and receive e-mail.